Question 1

How long does shipping take?

Accepted Answer

We typically deliver within 3-5 business days across Pakistan. Orders placed in Lahore may arrive sooner, usually within 24-48 hours.

Question 2

What is your return policy?

Accepted Answer

We offer a 7-day return policy for defective or damaged items. If you receive a damaged product, please contact us immediately on WhatsApp with photos/videos.

Question 3

Do you offer Cash on Delivery (COD)?

Accepted Answer

Yes! We offer Cash on Delivery (COD) valid all over Pakistan. You can pay when the rider delivers your parcel.

Question 4

Are the teddy bears washable?

Accepted Answer

Yes, our teddy bears are made with premium washable fabric. We recommend gentle hand washing or spot cleaning for best results.

Question 5

Can I send this as a gift?

Accepted Answer

Absolutely! Our products are perfect for gifting. We ensure premium packaging. You can also add a gift note in the order remarks.

Frequently Asked Questions

Get exclusive offer and updates