Returns & Exchanges
7-Day Return Policy
We want you to love your purchase. If you are not completely satisfied, we offer a 7-day return policy for eligible items.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Damaged or Defective Items
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item:
- Take clear photos of the damage/defect.
- Contact us immediately on WhatsApp (+92 326 4379003).
- We will arrange a replacement or refund immediately.
Non-Returnable Items
- Gift cards
- Personalized items
- Items damaged by the customer
Refund Process
Once your return is received and inspected, we will notify you. If approved, your refund will be processed via Bank Transfer, JazzCash, or EasyPaisa within 5 working days.